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Insurance chatbots: Benefits and examples Chatbots, once a novelty in customer service, are now pivotal players in the insurance industry. They’re breaking down complex jargon and offering tailor-made solutions, all through a simple chat interface. This helps to streamline insurance processes for greater efficiency and, in turn, savings. All of this can be done by enabling chatbots to assist...
Insurance Chatbots: CX Transformation Chatbots can collect customer data and also suggest the right insurance plan. This helps customers understand what will be covered under the specified insurance plan in case of need or an accident. Chatbots can easily explain insurance and banking jargon by pulling out information from your knowledge to help your customers understand better. Sometimes it can be...